Frequently asked questions
How does the license system work?+
Every plugin requires a valid license key, bound to a single server IP. When your server loads the plugin it pings our validation API; if the IP doesn't match, the plugin disables itself immediately.
What happens if my server IP changes?+
Open a support ticket from your dashboard. An admin will reset the IP binding within 24 hours.
Can I use one key on multiple servers?+
No. One key = one server IP. Use a separate license per server (or per proxy node).
Where do I buy plugins?+
All purchases happen on BuiltByBit. After payment, your license key appears in your dashboard within minutes.
Do you offer refunds?+
Yes, within 7 days of purchase if the plugin doesn't work as advertised. See the refund policy.
Which Minecraft versions are supported?+
We officially support Paper / Spigot 1.16 through 1.21. Check each plugin's requirements section.
Is there a Discord?+
Yes — link in your dashboard after signup. Support tickets here are the fastest path for license issues.